This agreement sets forth the terms and conditions under which the supplier will provide service to the client in accordance to the quotation provided by the supplier.
This quotation is valid for 30 days only after which the quotation may be adjusted by the supplier without notice to the client in relation to adjusted pricing received from external suppliers.

No services will be secure prior to receiving a signed quotation and terms & conditions from the client.
Should quoted services not be available at the time of confirmation an alternative option will be presented to the client. If no alternative is available, the item will be removed from the quotation.

A deposit of 75% of the quoted price is payable on acceptance of the quotation. The deposit secures the services for the event and cancellation fees are payable in accordance to our cancellation policy stipulated below. Full balance of payment is required 5 working days before services are delivered. These terms are non-negotiable unless otherwise agreed in writing between the supplier and the client. Please note that The Planner does not have a credit card facility but electronic transfers are permitted. Proof of payment will be required before the services will be released.
Any additional goods requested by the client not specified in the quotation/invoice will be charged for on an additional invoice. The same payment terms apply as stated above.

Should the client commit a breach of the terms and conditions, Porium Pty Ltd retains the right, without prejudice, to all and or any additional remedies in law to:
a. Claim return of goods/materials supplied.
b. Retain any monies already paid by the client under the terms and conditions already
stated.
c. The full balance for the fulfilment of the order becomes immediately payable.

Porium Pty Ltd shall not be liable in respect of any verbal warranties and/or representation of any nature whatsoever given or made by the salespersons or staff member who have no authority to bind the company in any respect whatsoever.
Any damage or loss of hired materials while in use by the client will be charged for at full replacement price that will be determined by Porium Pty Ltd.
Porium Pty Ltd shall not be responsible for delay or non-fulfilment of an order due to acts of war, riot, action strikes, lock outs, acts of God or accidents or any other cause whatsoever arising beyond The Planner’s control.
. The client hereby agrees that should any collection charges or legal costs be incurred in breach of payment of this order in respect of amounts due to Porium Pty Ltd, such charges and costs will be for the account of the client and payable on demand.
Where applicable, a venue hire contract is to be signed by the client. The contract outlines the rules and regulations set out by the venue and is to be agreed on by the client prior to confirmation of the venue.
Kindly take note that on occasions we take photos during our functions which are disclosed on our website and or social media for marketing purposes. Since the Supplier respects your personal rights, we shall refrain from disclosure of any photos and or other information on our website and or social media, should you require us not to do so, which request should be made in writing to us. Should we receive no notice of objection, you hereby consent that we may disclose photos on our website and social media.
The client shall immediately submit to the business a reminder of any product that is found to be harmful or defective in any way. This should be done within 24 hours of discovering the defect or harm, whichever might be the case. This should include any medical reports of the incidence if applicable.
Final numbers for events are to be submitted to the supplier 5 working days prior to the event unless otherwise required. Client will be liable to pay the final invoice based on final numbers submitted
Beverages are charged on consignment and a recon of consumption will be available on request from the client after the event. The supplier reserves the right to charge for any additional costs incurred should last minute requests occur or after hours arrangements be required.
Staff are charged per hour at a minimum of 4 hours. Should staff be required to work longer hours than quoted it will be communicated at the event to approve additional hours worked. A verbal confirmation of additional working hours will be deemed a binding agreement.
Special-Order Services terms will be communicated as an addendum email to these terms and will be deemed accepted unless otherwise communicated by the client in writing.
Errors & omissions are accepted and will be communicated should this apply.

COMMISSION
Commission is only payable on events where commission has been requested prior to receipt of the quotation or where a commission agreement has been put in place.
Commission is only payable 30 days after full payment of the final invoice has been received and is only payable on receipt of an invoice from the client/events agency.

CANCELLATION OF EVENT
We require a deposit to confirm the event. We may impose a cancellation fee in the event of cancellation before date of anticipated function. The fee will depend on the nature of the event, the length of notice of cancellation before date of the function, the reasonable potential to find alternative clients for the event date and the reason for cancellation.
Cancelation Fees will be as follows:
Within 7 working days of the function: 100% non-refundable of the full quotation
Within 10 working days prior to the function: 50% non-refundable of the full quotation
Venue Hire: non-refundable of venue fee, date can be
postponed, unless otherwise stipulated by venue
Special-Order Services: due in full if the order has been approved
Admin fees: will apply for events that are cancelled where
reasonable preparation work has already
taken place.

INDEMNITY
The Customer hereby indemnifies the supplier against claims for harm/damage cause to me/property due to reasons beyond the reasonable control or unintentional act of any person, whether or not in the employ of the supplier. This will include loss or damage caused as a result of fire or theft, or any economical lost pertaining to the harm/damage caused.

WARRANTY
The supplier shall not be liable or responsible in any way for any damages of whatsoever nature, including consequential and penal damages, caused by or due to any failure of the goods, unless such damages can be attributed to any circumstances reasonably within the control of the supplier.